Contact
Email support@rangerivals.app. Include the email address on your account and, if it helps, a screenshot of what you are seeing.
For questions about your personal data or our Privacy Policy, write to privacy@rangerivals.app.
Account and data
Delete your account
Open Settings in the Range Rivals app, or Account in the web dashboard, and choose Delete account. Deletion is permanent and removes your personal data. It cannot be undone. If you cannot sign in, email support from the address on the account and we will verify the request and delete it for you.
Export your data
Pro and Ultra members can download their full training history as a CSV file from Account in the web dashboard. What the file holds is on the FAQ.
Subscriptions
Subscriptions bought on the web are managed from Account in the web dashboard, where you can change plans, update payment details, or cancel. Subscriptions bought through the App Store or Google Play are managed in your Apple or Google subscription settings, and refunds for those purchases are handled by Apple or Google. Details are in our Terms of Service.
Safety and reporting
Open the ••• menu next to a member’s name anywhere you see them in the app and choose Report or Block. Blocking hides you from each other everywhere in the app, and they are not told; unblock from Settings › Blocked users. You can also report a team on the leaderboards in the app or a community stage in the web dashboard. To report anything else, email support@rangerivals.app. Every report goes to a human reviewer. Who can see what is on the FAQ.
Frequently asked
How do I contact Range Rivals support?
Email support@rangerivals.app. Include the email address on your account and, if it helps, a screenshot.
How do I delete my Range Rivals account?
Open Settings in the Range Rivals app, or Account in the web dashboard, and choose Delete account. Deletion is permanent and removes your personal data; it cannot be undone.
How do I cancel or change my subscription?
Web subscriptions are managed from Account in the web dashboard. Subscriptions bought through the App Store or Google Play are managed in your Apple or Google subscription settings.
How do I report another user or content?
Open the ••• menu next to a member's name anywhere you see them in the app and choose Report or Block. Blocking hides you from each other everywhere in the app, and they are not told; unblock from Settings › Blocked users. You can also report a team on the leaderboards in the app or a community stage in the web dashboard. To report anything else, email support@rangerivals.app. Every report goes to a human reviewer.